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Consumer Information

Withdrawal Information

Information about statutory withdrawal rights for distance contracts concluded with BLUE BOAT LTDA.

Right of withdrawal

If you are a consumer, you generally have the right to withdraw from a distance contract within 14 days without giving any reason.

For digital content not supplied on a tangible medium, the withdrawal period generally begins on the day the contract is concluded.

How to exercise the right

To exercise your right of withdrawal, you must inform BLUE BOAT LTDA by an unequivocal statement of your decision to withdraw.

Company
BLUE BOAT LTDA
Address
Rua Visconde de Pirajá, 414, Sala 718
Ipanema
22410-905 Rio de Janeiro – RJ
Brazil
Email
hello@xblueboat.net

You may use the model withdrawal form below, but this is not mandatory.

Online withdrawal

For contracts concluded through our online interface, you can submit a withdrawal declaration electronically using our online withdrawal function.

Open the online withdrawal function

Effects of withdrawal

If you validly withdraw, payments received for the withdrawn contract will be refunded in accordance with applicable law, generally without undue delay and no later than 14 days after receipt of the withdrawal declaration.

Unless otherwise agreed without cost to you, repayment is generally made using the same payment method used for the original transaction.

Early loss of the withdrawal right for digital content

BlueBoat software is supplied digitally. For paid digital content not supplied on a tangible medium, the withdrawal right may expire before the end of the 14-day period where the statutory requirements are met.

  1. BLUE BOAT LTDA has begun performance;
  2. you expressly consented to performance beginning before the withdrawal period expired;
  3. you acknowledged that you lose the withdrawal right once performance begins following that consent; and
  4. the legally required contract confirmation, including those declarations, was provided on a durable medium.
Merely making a file available does not replace these statutory requirements.

Model withdrawal form

To:
BLUE BOAT LTDA
Rua Visconde de Pirajá, 414, Sala 718
Ipanema
22410-905 Rio de Janeiro – RJ
Brazil
Email: hello@xblueboat.net

I/We hereby give notice that I/We withdraw from my/our contract for the following product/service:

_______________________________________________

Ordered on: ___________________________________

Name of consumer(s): ___________________________

Address of consumer(s): _________________________
_______________________________________________

Signature (only if submitted on paper): __________________

Date: _________________________________________

Contact

Questions about withdrawal: hello@xblueboat.net

Last updated: 25 July 2026

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